Microsoft Sculpt Ergonomic wireless keyboard not working on 11.2

Question

Microsoft Sculpt Ergonomic wireless keyboard not working on 11.2

Hi all,

I've just updated from 11.1 to 11.2 and my Microsoft Sculpt Ergonomic wireless keyboard that was working fine before now is not being recognized at all. It is connected over a USB dongle as before but still it seems nothing works with it. Also when I start the "Change Keyboard Type..." from Keyboard Settings, it's not being recognized.

Any idea how to fix it?

MacBook Pro 13″, macOS 11.2

Posted on Feb 3, 2021 4:52 AM

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Answer 1

Top-ranking reply

bartoszfromzurich Author

Level 1

13 points

Feb 3, 2021 5:04 AM in response to bartoszfromzurich

First I tried restarting the macbook - it didn't help.

Second I unplugged the USB dongle, restarted, and voila - it's working again.

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Answer 2

dialabrain

Level 10

124,655 points

Feb 3, 2021 5:01 AM in response to bartoszfromzurich

It's possible the firmware in the USB dongle is not compatible. If your Mac is Intel-based, you can try resetting the SMC using the built in keyboard.

How to reset the SMC of your Mac - Apple Support

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Answer 3

dialabrain

Level 10

124,655 points

Feb 3, 2021 5:10 AM in response to bartoszfromzurich

Well there you go. :)

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Microsoft Sculpt Ergonomic wireless keyboard not working on 11.2

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