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nickymwhite Author

Level 1

4 points

Broken screen 6S. Need Photos.

I have a broken 6s Screen and can not enter my pin.

I tried entering my pin and the phone automatically selected the wrong number, now my phone is saying 'disconnected......'

I need to be able to access the photos I have stored on this phone as they were not saved on iCloud.

What are my options? This phone is not under care. Can I take it somewhere and get the photos? Or would I have to get the screen replaced and then get the photos?

I haven't allowed any computers to access my device either, I need to be able to get my pin entered to be able to access the phone, but the screen is broken over the numbers I need to enter.

Help!

iPhone 6s, iOS 11

Posted on Feb 3, 2021 4:03 PM

Top-ranking reply

Lawrence Finch

Level 10

212,510 points

Posted on Feb 3, 2021 5:13 PM

If the phone says “disabled” then all of the content is already gone. There is no way to recover it.

Are you sure you didn’t do ANY of these ways of preserving photos?

emailed, texted or messaged the photos to friends or family
iCloud photo sync
iCloud backup
iTunes backup
Transfer your photos to your computer via USB cable
Apple Photo Stream
Sync to Google Photos
Sync to some other photo archiving service such as Shutterfly
Sync to Dropbox
Sync to box.com
Sync to Microsoft OneDrive
Sync to Amazon Photos
back up to Livedrive
Backup to any other backup or archiving service

If the answer is no to all of the above your photos are gone forever.

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Broken screen 6S. Need Photos.

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