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Cracked Screen Issues

Hi there -

I (unfortunately) had to get a new phone because my screen cracked to the point of me not being able to type anything. I'm trying to get my old photos and videos from my previous phone, but in order to access them in iTunes, my phone has to be turned on and on the home screen... but since I can't type anything, I can't open my phone. iCloud storage is fairly dated and only has old photos, so that's not an option. I can get my screen replaced for $150, but I'm trying to NOT have to do this and find an alternative.

Any help?

iPhone 11 Pro, iOS 15

Posted on Apr 11, 2022 11:43 AM

Top-ranking reply

KiltedTim

Level 10

203,776 points

Posted on Apr 11, 2022 11:47 AM

Nope. You need to back up your data before something catastrophic happens, not after.

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Cracked Screen Issues

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