Macbook Pro 2018 flexgate flaw/issue

After 2 years of normal use my Macbook pro 2018 15 inches model was usless due to the flexgate issue. When the Mac´s screen angle is less than 45 degrees it works fine. However, if I open the screen more that 45 degrees it gets black horisontal lines all over the screen. After some research online I found this problem was common on this models. Apple wants me to pay $1000 to fix the problem on my device. As a big Apple fan I feel ashamed over the customer support I got and I would certainly stay away from Apple products in the future. I choice the Macbook pro because I wanted an reliable machine during my study years. Despite that, the cable conected to the screen have a huge flaw from production, and as a customer you have to take this loss.

Posted on Feb 4, 2021 7:09 AM

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1 reply

Feb 4, 2021 7:47 AM in response to hjalmar1997

hjalmar1997 wrote:

After 2 years of normal use my Macbook pro 2018 15 inches model was usless due to the flexgate issue. When the Mac´s screen angle is less than 45 degrees it works fine. However, if I open the screen more that 45 degrees it gets black horisontal lines all over the screen. After some research online I found this problem was common on this models. Apple wants me to pay $1000 to fix the problem on my device.

As a big Apple fan I feel ashamed over the customer support I got and I would certainly stay away from Apple products in the future. I choice the Macbook pro because I wanted an reliable machine during my study years. Despite that, the cable conected to the screen have a huge flaw from production, and as a customer you have to take this loss.


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Macbook Pro 2018 flexgate flaw/issue

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