Apple Watch won't activate with AT&T Cellular

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Level 1

12 points

Apple Watch won't activate with AT&T Cellular

My new Apple watch 6 SE will not connect with AT&T cellular. Error code: ERR0093-WS, I have called AT&T eight times, each call lasting 3 to 4 hours long. No help. I get a case started and nobody gets back to me. I also have gone to Best Buy twice and the AT&T store once. They said it is a back-end problem but if you look it up this has been as issue for years with no solution. So I spent extra money to get a watch with cellular that I can't use. I also have to either cancel my cellular plan with AT&T or else call every month to not get charged for a service that does not work. Ridiculous.

Apple Watch

Posted on Feb 6, 2021 12:54 PM

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Answer 1

ChrisJ4203

Level 10

236,297 points

Feb 6, 2021 1:05 PM in response to roxychick15

I've seen this before and it seems to be an AT&T issue. I've also not seen a resolution for it yet either. I've got an Apple Watch series 6 and my AT&T cellular works just fine. If AT&T cannot get it to activate, I would just disable the cellular so you are not paying for it. You can still use the Watch to do a number of things as long as the paired iPhone is nearby. This is probably your best choice until they figure this problem out.

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Answer 2

roxychick15 Author

Level 1

12 points

Feb 6, 2021 1:17 PM in response to ChrisJ4203

Thanks for responding. It is very frustrating since I spent the extra money to get the cellular option for the watch. I wanted the cellular service so I could use my watch if I went for a walk or to the store and not have to bring my phone.

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Answer 3

ChrisJ4203

Level 10

236,297 points

Feb 7, 2021 11:09 AM in response to roxychick15

I understand that. I've only seen a few posts about people experiencing this problem. My guess is that it has been too long for you to return the device, so you are going to have to try and continue working with Apple and AT&T to resolve the issue. Good luck.

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Apple Watch won't activate with AT&T Cellular

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