2020 MacBook Pro Messages - not receiving unknown sender texts/messages

Hello Schatjager,

It sounds like you're experiencing some issues with messages coming through from unknown senders. We will be happy to assist you.

It is normal to see "Unknown Sender" if you do not have the numbers saved as contacts.

If you would like to filter unknown senders, then this article may help: Block, filter, and report messages on iPhone

If you know the persons name, and have them as a contact and you're seeing this please let us know. We are standing by for you.

Cheers!

Hello again Schatjager,

We appreciate you checking that for us. One thing that you may also want to check is to ensure that you have Text Message Forwarding on. With this feature on, you should be able to receive those SMS messages on your other devices like your Mac. Can you follow this article and see if it's on?

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac

Have a look at that, and let us know. We appreciate you continuing to work with us.

Cheers!

Thanks for reaching back out Schatjager,

There is one more setting we can check. Let's make sure communication limits aren't modified by Screen Time.

Set up communication limits in Screen Time on Mac

If this doesn't help, then you may wish to reach out to Apple Support.

Contact Apple for support and service

Cheers!

Thanks for reaching back out, Schatjager!

On your Mac, try this:

Open Messages, and then beside the Apple logo , press Messages > Preferences and click on "Notify me about Messages from unknown contacts".

Please let us know if this helps!

We're standing by.

Cheers!