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I have added my gmail account to Apple mail and followed the directions for doing so. It continues to have the offline symbol next to the inbox and won't load my mail.

I have added my gmail account to Apple mail and followed the directions for doing so. It continues to have the offline symbol next to the inbox and won't load my mail. what am I doing incorrectly?


MacBook

Posted on Feb 8, 2021 9:09 AM

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Question marked as Top-ranking reply

Posted on Feb 8, 2021 10:53 AM

Let's start with double-checking to see if your Gmail account is working properly.


Please try the following:

  1. Using a web browser, see if you can successfully log on to your Gmail account and access your messages there. If you can, go on to the next step.
  2. Use the Apple Connection Doctor. Ref: Use Connection Doctor in Mail on Mac - Apple Support


Please post back with your results.



1 reply
Question marked as Top-ranking reply

Feb 8, 2021 10:53 AM in response to kscrony

Let's start with double-checking to see if your Gmail account is working properly.


Please try the following:

  1. Using a web browser, see if you can successfully log on to your Gmail account and access your messages there. If you can, go on to the next step.
  2. Use the Apple Connection Doctor. Ref: Use Connection Doctor in Mail on Mac - Apple Support


Please post back with your results.



I have added my gmail account to Apple mail and followed the directions for doing so. It continues to have the offline symbol next to the inbox and won't load my mail.

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