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Level 1

4 points

Old hp deskjet 5550 won't print colors since OS 10.15.7 security upgrade.

The hp deskjet 5550 won't print colors except after removing then replacing an ink cartridge. Even the "Printer Test Page" is black and white. Any thoughts?

Thanks for reading,

Mike

iMac 21.5″, macOS 10.15

Posted on Feb 8, 2021 12:51 PM

Best reply

Tesserax

Level 10

149,063 points

Posted on Feb 8, 2021 12:57 PM

Have you already checked with HP Support to see if they have an updated driver for this printer?

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Old hp deskjet 5550 won't print colors since OS 10.15.7 security upgrade.

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