ipad not charging
ipad turned off; wont charge. shows battery screen when i plug it in, then it disappears. been plugged in for an hour. do i need to go to apple support? i bought a new charger and everything :(
iPad Pro, iPadOS 13
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If you are experiencing charging issues, this support page may be helpful:
If your iPad won't charge – Apple Support
Should you continue to experience difficulties, your best way forward would be to take your iPad, Power Adapter and charging cable along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your kit for faults.
Alternatively, you might directly contact Apple Support for advice. You’ll find the Contact Support link at top-right of this page.
