AOL mail error

I have this issue as well, and just verified the two step process by phone (not the security key) and it still won’t pull my email. I am not using the aol app, but have set up my email in the accounts section of the iPad itself. Does this mean I will not be able to use my iPad account to pull my aol email any longer?

On my iphone the settings doesnt allow me to use the generated password, it will only take my main password. I have used the generated password for my PC so i know it works. Just the iphone doesnt allow for any other password. It literally opens up the website to input Aols credentials.

This is an AOL security procedure to pull your email using any other email app (other than AOL's own). Please follow the instructions that I have posted above to setup your email from AOL. Any other concerns should be directed toward AOL's support team. Thanks.

Axel F.

I too encountered the exact issue on iPhone 12 Pro Max! “Error message and invalid password”. Just as Axel instructed..... is the resolution. Thanks Axel!!!

I wasn’t using the “aol app” either. However I were using the mail icon on my iPhone to check email etc. and all of sudden... “error...invalid password”.

Changed password numerous times. Carefully entering them to no avail. However just tinkering around one day I stumbled upon my aol security page. I’d attempted to access it previously after reading Axel’s post but since it had been years since I had to access it, it was unfamiliar and frustrating. However if you can have little patience and follow instructions you can fix yours too! It does work!!!

Thanks again Axel!!

Two-factor Authentication is not on my AOL account either. And I do not use the AOL App on my iphone 11 either. I use it as my main email too. But I tried the instructions from Axel anyway. I signed into AOL on my computer and under "Account Security", at the very bottom, is "Generate App password". Click on that and you will have the option to select "iPhone email". It will generate a password. Enter that password (without spaces) in your iphone where you normally enter your email password. I was surprised, but IT WORKED! Thank you Axel!

This worked for me too. Deleted aol account from settings and then added immediately after. It took under a minute for the entire fix. Thanks for posting your reply as to your solution. Took the fear out of doing that for me.

Have the same issue ....I can get mail on my laptop and watch....but it all of a sudden I stopped getting new mail on my iPhone.

I reset my phone....tried changing password...and STILL no mail.

Any ideas ?

I use ail as my email (not the app) and do not have 2 factor identification. I followed your message instructions and am now getting a message saying this not a valid email address. Now what Do I do? Help.

Hi,

I have 2 AOL accounts that I used to access form my Ipad. I followed your instructions, it it only worked for one of them. The other keeps saying no password provided. Go to settings and enter. I entered the generated password, but still get the same message. Any ideas? Thanks

jim

One more thing—I can login on the app easily., just not on the regular email program. I hate using the app. Is there a way I can login on the regular aol mail program on my iPhone. I tried the “generate a password” solution but now I I’m getting an invalid email address error message. Any help would be much appreciated.

The purpose here is to have a new specific password for each device. As you have learned, you can only generate this password with your originally defined password. This works best with 2 factor authentication activated with AOL. If your original user-defined password gets compromised then it will still be difficult or nearly impossible for someone else to access your email account.

Axel F.

I have 2-Factor verification; another email; have changed my password 3 times and I’m still getting the same message saying that I don’t have a password, go to Settings and on and on. I haven’t had any email for two whole days. Please help.

Not sure if you are asking me but when I follow your directions and enter the password generated on my computer, I get a message saying please enter a valid email. When I re-enter my email, (still with the computer generated password) I still get the invalid email message. Any suggestions? I have many many saved emails and do not want to anything to lose them. Many thanks

I have 2 AOL accounts that I used to access form my Ipad. I followed your instructions, it it only worked for one of them. The other keeps saying no password provided. Go to settings and enter. I entered the generated password, but still get the same message. I’ve tried it more than once. Any ideas? Thanks

It’s crazy how one day you are looking at your email on your phone and the next day it just won’t work. I don’t think I missed a notice about it. How would the average user know that AOL’s app suddenly had a new requirement? Did I miss something? So, again, I say thank you for doing the research. 😊