AOL mail error

Good Morning,

Wanted to advise that I FINALLY was able to add my AOL email to the mail app on my iPhone. What I ended up having to do was to backup my iPhone, without the mail app, then I reset it to the factory settings. Before I restored the phone from the backup, just as a test, I tried to add the AOL email info to the mail app on the freshly restored factory settings and it worked. I then restored the phone from the backup, downloaded the mail app that I had deleted before the backup, entered the info and FINALLY it works. Thanks for the guidance, I was at my wits end.

Best,

Sarah

My husband is now having a problem with his Mail app. It constantly shows 4 unread emails although his mailbox is empty. He has gmail but should be able to use the Apple mail app on his iPad.

Any suggestions on how to fix this? Thank you!

I have this issue as well, but only on my iPhone. I usually don’t use the aol app. I have this account added to the mail app on my iPhone.

‘’if I delete aol from that and try to re-add it, I get a “rate limited” message. If I try to go to my aol page on my safari browser on my iPhone, I get a “rate limited” error. Then, a few days later, I can add back the aol to my mail app and it works fine. For about 24 hours. The. The aol app and the aol on the mail app either never load, or it asks for my password to be put into settings. I then go to settings, click to add the password and I get “rate limited”.

All of my updates are up to date. This is not happening on my iMac or my iPad.

What is happening, and how can I fix it?

Of course, when trying to replicate it, I am now able to sign on. And download mail! When it happens again, I will take a screenshot and put it in this thread. Thank you for answering! Stay tuned because I know it will happen again.

Glad it worked out for now. I will stay tuned. I have a feeling that the issue may not be AOL. Just need to find out and know what this "Rate Limit" is. It may be that the "Rate Limit" was lifted when you tried again. Somehow, I feel that this is related to the amount/rate of data being moved between your devices and your cellular/Wi-Fi service provider. I am, however, absolutely not sure about this until we see the exact error message.

Axel F.

If AOL stops working in outlook and password doesn’t work in outlook? When I sign in on browser my password works. I called AOL and they need to generate a code / password to let you sign on. Never had this before but it worked.

need to call AOL tech help.

I don't use AOL app either. I access aol through desktop mail is through chrome? and iphone mail which i assume is through apple? Through desktop i found security page and i did not have 2 sv. So i turned it on. There were no apps to choose from in a drop down menu through desktop. Help please!

Interesting regarding the VPN comment. I turned my VPN off and it let me add the account back in and also get mail. Just one data point but it will be interesting to see if the problem recurs. I had never gotten the rate limited message before but yesterday I switched to a different VPN than the one I had been using.

Great that it functions without using the VPN. But shouldn't there be a way to get it to work WITH the VPN? It's unreasonable to have to turn off the protection of the VPN. I find I forget to turn it back on sometimes.

Ugh it’s so weird

Only on my MacBook Pro am I having this problem. My iMac and my phone will except my normal AOL password. My MacBook Pro will not so I have to generate an app specific password. It excepts it, and then every day kicks it off and asks me to put in a password and I have to follow the steps every day. I don’t understand why only one computer of mine will not except an AOL password all of a sudden. Even the app specific one gets kicked off after about seven hours

If I try to delete AOL from the MacBook Pro it sends me a warning that by doing so I will delete my AOL account from my other devices because I’m using keychain so I’m afraid to do it. I guess I could just reinstall it on all devices but I’m hesitant

thoughts

Ultimately, you will have to change those other two devices to use App Specific Passwords. Maybe, its time you do that by signing out and then back into AOL with App-Specific passwords for each device.

Axel F.

This is amazing! For whatever reason the AOL email with the Verizon overlay failed on my Apple devices last night, and there was no clear reason or way to fix it. The web-generated app password did the trick. I am so grateful!!

Hey I want to thank you for your help. So I did as you said but it happened again only I may have found the issue. It happened again on the laptop as soon as I enabled my keychain. Imagine the passwords on both computers need to match if keychain is checked / enabled? So can I repeat the process in AOL by disabling the previous devise passwords … recreating a new one and use the same generated device password for both devices?

Yes, you can repeat the process. You can also use the same generated password on all other devices. I have had mixed success with this when I was setting up my dad's AOL account. I used all separate passwords. Every now and then I have to reset on one device or the other. Not that frequently though.

Axel F.

Help! I am trying to access my AOL email on my iPhone and I cannot log on. It shows “rate limited” message on the password page. This is only on my iPhone. I can access my AOL email on my laptop thru Chrome. I deleted my AOL email account from my iPhone and now I can’t access it at all thru the AOL app or thru the internet. What can I do?