Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

So when I first go my iPhone the Face ID worked fine but the after a few days it stoped working. Then when I went into settings to re add my face it would never set and would say “move iPhone higher or move iPhone lower ” endless.I have tried everything from restarting my iPhone, update it to the newest version, cleaned my Lens, took of my screen protection, checked the ID cam, also the green light on the right top corner still shows so i know it works. But it still says “move iPhone higher and move iPhone lower ” ENDLESSLY!!! Please help me

Posted on Feb 9, 2021 11:34 PM

Reply
Question marked as Best reply

Posted on Feb 10, 2021 3:05 AM

Know more here --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...


1 reply

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.