Cannot use TuboTax with my system as have done in the past.

Cannot use TuboTax with my system as have done in the past. Apple won't let me upgrade to Mojave on my desktop. This seems like a way of forcing people to buy a new computer. IT companies like Apple are leveraging their customer's need to file taxes to sell more equipment. This is not ethical and a turn-off about the industry and players like Apple.


Is this forcing tax filers to use online versions of tax programs as opposed to download versions?


iMac, macOS 10.13

Posted on Feb 10, 2021 11:03 AM

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Question marked as Top-ranking reply

Posted on Feb 10, 2021 11:57 AM

Markammo074 wrote:

Cannot use TuboTax with my system as have done in the past. Apple won't let me upgrade to Mojave on my desktop. This seems like a way of forcing people to buy a new computer. IT companies like Apple are leveraging their customer's need to file taxes to sell more equipment. This is not ethical and a turn-off about the industry and players like Apple.

Is this forcing tax filers to use online versions of tax programs as opposed to download versions?

As with you, I do need to use the full version Home and Business Turbotax, so the online version does not work for me. My older MacBook Air cannot go past High Sierra so I ended up getting a new MacBook Pro, partly because of the taxes, but mostly because I needed something more capable than a 2010 MacBook Air.


The issue is not really with Apple. Other companies offer tax software that does not require going to Mojave, their programs run under older MacOS. Turbotax requires Mojave or later, for reasons I don't quite understand. Considering that taxes involve mostly the equivalent of spreadsheets and some scripts, not sure why Mojave is needed versus High Sierra. But Apple didn't do anything that invalidated TurboTax, it was Intuit that decided to make Turbotax require Mojave or later.


I should add that usually the reason an older Mac cannot update past a specific MacOS has to do with the hardware being incompatible.

3 replies
Question marked as Top-ranking reply

Feb 10, 2021 11:57 AM in response to Markammo074

Markammo074 wrote:

Cannot use TuboTax with my system as have done in the past. Apple won't let me upgrade to Mojave on my desktop. This seems like a way of forcing people to buy a new computer. IT companies like Apple are leveraging their customer's need to file taxes to sell more equipment. This is not ethical and a turn-off about the industry and players like Apple.

Is this forcing tax filers to use online versions of tax programs as opposed to download versions?

As with you, I do need to use the full version Home and Business Turbotax, so the online version does not work for me. My older MacBook Air cannot go past High Sierra so I ended up getting a new MacBook Pro, partly because of the taxes, but mostly because I needed something more capable than a 2010 MacBook Air.


The issue is not really with Apple. Other companies offer tax software that does not require going to Mojave, their programs run under older MacOS. Turbotax requires Mojave or later, for reasons I don't quite understand. Considering that taxes involve mostly the equivalent of spreadsheets and some scripts, not sure why Mojave is needed versus High Sierra. But Apple didn't do anything that invalidated TurboTax, it was Intuit that decided to make Turbotax require Mojave or later.


I should add that usually the reason an older Mac cannot update past a specific MacOS has to do with the hardware being incompatible.

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Cannot use TuboTax with my system as have done in the past.

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