iPhone 11 asking for 6 digit passcode. I used to hv 5 digit but then recently changed to facial recognition. Now it’s asking for 6 digit

iPhone 11 asking for 6 digit passcode that I did not set. I used to hv 5 digit, but recently changed to facial recognition. After charging today it’s asking for 6 digit pin. Please help

iPhone 11

Posted on Feb 10, 2021 4:58 PM

Similar questions

7Plus replaced by IPhone 11. Set it up with facial recognition & had an old 4 digit passcode. Phone worked for 2 days and now Facial Recognition won't work and it's asking for a 6 digit code that I don't have l just replaced my daughters 7Plus with an IPhone 11. She set it up with facial recognition & had an old 4 digit passcode. Phone worked for 2 days and now Facial Recognition won't work and it's asking for a 6 digit code that she didn't set up?
239 2
passcode Facial recognition is suddenly not working on my iPhone 11 this morning and it is asking me for my "passcode." The numbers I have been using are not being accepted. What do I do?
217 1
My brand new iPhone XS must have changed passcode I recently purchased a brand new iPhone XS. I have always used the same type of passcode for my iphones. As of yesterday I had a glass tip over onto my phone. My ''protection glas'' cracked by the face-came but no damage to the phone whatsoever. However, after this incident, my phone says that I am putting in the wrong passcode, which is total bullshit. I've had the same 6-digit passcode for centuries. This all happened whilst my face-id did not seem to work after the incident. I have a new phone with lots of data that (i personally) have not backed up since its so new. How do I convince my phone that it certiantly is the right passcode, or if necessary force log-in somehow to from there on use faceid to change passcode????
402 3

1 reply

Feb 10, 2021 5:02 PM in response to Castles2018

iPhones have never had 5 digit passcodes. They have had 4 digit and 6 digit, and the default for the past few years is 6 digit. You still need a passcode with FaceID. You will need to enter it any time the phone is restarted.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 11 asking for 6 digit passcode. I used to hv 5 digit but then recently changed to facial recognition. Now it’s asking for 6 digit

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up