When I try to restore the iphone after being disabled there is a message the the disc is full and I should eliminate some files but I can not acces the content of the iphone

When I try to restore the iphone after being disabled there is a message the the disc is full and I should eliminate some files but I can not access the content of the iphone

iPhone 7, iOS 13

Posted on Feb 11, 2021 4:20 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 9:18 AM

Greetings Ta_le,


Thanks for visiting the Apple Support Communities! It seems you're unable to restore your iPhone, as you're being prompted the disk is full.


The disk being referenced is that used by your computer. When restoring the iPhone, your computer will need to download the iOS software file to install on your iPhone, which can be large. Clear storage from your computer, and then attempt to restore your device.



Kind regards.

1 reply
Question marked as Top-ranking reply

Feb 13, 2021 9:18 AM in response to Ta_le

Greetings Ta_le,


Thanks for visiting the Apple Support Communities! It seems you're unable to restore your iPhone, as you're being prompted the disk is full.


The disk being referenced is that used by your computer. When restoring the iPhone, your computer will need to download the iOS software file to install on your iPhone, which can be large. Clear storage from your computer, and then attempt to restore your device.



Kind regards.

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When I try to restore the iphone after being disabled there is a message the the disc is full and I should eliminate some files but I can not acces the content of the iphone

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