The Apple TV app was working from my phone and Vizio TV up until last week. The phone still plays video but not the TV. I cannot cast from the phone to the TV either. I reset the app on the TV but that did not help. What can I do now?
D50f-F1,
The app opens fine and I can view the menu screen but after 30 seconds to a minute after selecting a show an error message comes up saying “unable to play video, check internet connection. The internet connection is fine. Amazon Prime and other apps work like they should
I contacted Vizio support Chat & they walked me through a “power cycle” which fixed the problem
Please review these suggestions: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
What happens when you try to use the Apple TV app?
Do you get any error messages? What does it say?
Apple TV app on Vizio
