Group Text On iPhone11, Phone Keeps Muting Alerts on a Thread

this was happening to me also. I looked at the group message on my watch after I unmuted the group text on my phone. It was still muted. On the list of messages on my watch I swiped left and unmuted. I think it worked.

it’s three days later than the comment I made above, and this method does work. Apparently the group chat can be muted on the watch, and doesn’t synchronize with the group chat mute/unmute on the iPhone.

so just make sure the chat is not mited on your watch.

this was happening to me also. I looked at the group message on my watch after I unmuted the group text on my phone. It was still muted. On the list of messages on my watch I swiped left and unmuted. I think it worked.

So, using the Reset All Settings function fixed the issue for me. Unfortunately, that means I’m going to be spending the next hour reconfiguring my settings and re-adding my cards to my wallet for Apple Pay. ☹️

I reset all my settings and that fixed it. But again, you shouldn’t have to go through a reset and have to go through putting everything back to where you had it because Apple hasn’t addressed this bug and fixed it.

I went back to the AT&T store after many resets didn't work. They found there was a system update, downloaded it, and so far, after 2 days, I'm "pinging" when I receive a text. Hope this helps and will work for everyone with this issue.

I was a able solve the problem by deleting the individual thread. Then I restarted the thread. There has been no issues since. It is still not the appropriate way to handle the issue but better than having to reset your device.

It appears that iOS 14.5 (in my case, iPadOS 14.5) has corrected the problem, at least in my case. Just released today so give it a try.

To everyone in this thread ... I doubt there's any solution here other than to wait for an iOS/iPadOS update that corrects the problem. I believe it was introduced in either iOS 14.4.0 or 14.4.1. Another update (14.4.2) was just released yesterday, so try installing that and see if the problem goes away. It may have on my iPad, I'm still evaluating.

You will have to go into general settings and do a reset of settings. That’s the only way I could get the issue fixed.

I finally called Apple support and after 2 hours and Reset of phone, it is no longer doing it at this point. Hopefully it’s fixed for good.

I would recommend calling them.

Resetting all settings helped me!

So I have tried everything as well, and some of my group chats are still muting automatically. According to someone above this has been "Solved". No it hasn't been solved for everyone. I have a critically important group thread from work, and i CANNOT miss a text in the middle of the night. I have left and rejoined the thread, deleted the thread and had someone add me back in, rebooted my watch and phone as mentioned above. Nothing has worked! Is someone still working on this? Is there something else to try, do I need to restore from an old backup, or should I just go buy an Android device?

This problem should absolutely NOT be marked as “solved.” Short of resetting my entire phone, I’ve tried every proposed solution and the iMessage conversation in question just keeps re-muting itself.

This is SUPER annoying, Apple, so please re-mark the problem as unsolved until a solid solution is found.

The only other thing I can think to try is to open every single device that uses iMessage simultaneously—that is, make sure they’re all on, and synced so the conversation looks unmuted on every device—then turn them off and on again. I’m thinking maybe one device is “remembering” the conversation as muted, and it’s spreading that status to the others? Frankly I’m not hopeful, since I’ve already made sure every device has the conversation unmuted. But I haven’t tried to do that on every device at the exact same time. So I’ll try it. If it works, I’ll post again.

Greeting all:

I'm the OP on this thread. A suggestion. I am the one who marked this "solved" with the specialist back when I resolved the issue myself, and that was before almost anyone else (only one other at the time who also fixed it themselves I think) jumped on the thread as sharing this problem.

If you are continuing to have this issue, you/the thread might get a response from Apple if you reply directly to the post from the Apple Community Specialist on this thread, not to my original post. Their original reply post to me is the one marked as coming from "karina184."

You can also open a new, unsolved thread for this, as I do not seem to be able to change the status of this thread back to unsolved. I would if it would let me, sorry.

It probably won't get more attention from Apple unless someone still having difficulty either: 1) directly responds/flags "Karina184" to gain their attention; or 2) unless somebody creates a new "unsolved" thread (and maybe links to this one as reference).

I hope you all can get this solve for yourselves too. Good luck!

-JWey2021