unable to add bookmarks Safari iphone

I cannot add bookmarks to safari. I’ve searched many posts but I can’t fix this. I go to setting - safari - favorite and no favorite folder inside that. In safari there is no favorites folder either.

I tried adding new folders but it does not work. I almost tried everything but still doesn't do anything. I hope someone has a solution for me.

iPhone 11

Posted on Feb 12, 2021 1:54 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2021 12:07 PM

Hi iPhoneAmsi.


If you're already running the most up-to-date version of iOS (14.4 at the time of this post), you may need to consider reinstalling iOS on your device. THis is because Safari can't be deleted and reinstalled on its own. While this shouldn’t affect any data stored on the iPhone, it would be a good idea to make sure you’ve got a backup in place:


How to back up your iPhone, iPad, and iPod touch - Apple Support


Once you’ve successfully backed up your device, follow these steps to reinstall iOS, making sure to choose “Update” when prompted:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Cheers.

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3 replies
Question marked as Top-ranking reply

Feb 16, 2021 12:07 PM in response to iPhoneAmsi

Hi iPhoneAmsi.


If you're already running the most up-to-date version of iOS (14.4 at the time of this post), you may need to consider reinstalling iOS on your device. THis is because Safari can't be deleted and reinstalled on its own. While this shouldn’t affect any data stored on the iPhone, it would be a good idea to make sure you’ve got a backup in place:


How to back up your iPhone, iPad, and iPod touch - Apple Support


Once you’ve successfully backed up your device, follow these steps to reinstall iOS, making sure to choose “Update” when prompted:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Cheers.

Feb 15, 2021 12:54 PM in response to karina184

Hi karina184,


Thank you for your reply, but that is the problem. I still don’t see any bookmarks if I follow that article. I think the problem is that I can’t make any folders and that the favorites folder is gone.


In this picture you can see what I see in safari settings.

This is not normal because you should see at least one folder with the star: favorites.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to add bookmarks Safari iphone

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