Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My apple wired keyboard stopped working with my M1 Max mini

I have the new M1, purchased new in the last month. After a couple of weeks my wired extended apple keyboard stopped working. It works on my son's m1 mac mini, but not mine. His he plugs into his monitor, not directly into the mac unit.


I can get a wired hp keyboard to work in the same USB port.


I tried going to keyboard preferences but it doesn't seem to have any options that made a difference.


I love how the apple keyboards feel, I'd like to use it!


It's a 2007 extended USB board.

Mac mini, macOS 11.2

Posted on Feb 13, 2021 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2021 11:40 AM

Since it's new, call Apple Support and ask about this. Use the Get Support link in the upper right.


Unlike the Intel Macs with the SMC and NVRAM resets, I don't know of a way to reset the M1 Mac I/O.


Other than maybe unplugging it for thirty seconds or so, and plugging it back in.


If you call, please let us know what Apple suggests, too.

Similar questions

5 replies
Question marked as Top-ranking reply

Feb 14, 2021 11:40 AM in response to M1Momma

Since it's new, call Apple Support and ask about this. Use the Get Support link in the upper right.


Unlike the Intel Macs with the SMC and NVRAM resets, I don't know of a way to reset the M1 Mac I/O.


Other than maybe unplugging it for thirty seconds or so, and plugging it back in.


If you call, please let us know what Apple suggests, too.

My apple wired keyboard stopped working with my M1 Max mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.