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Level 1

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Logged in to Safari, got a pop-up from Apple Support. Is it real?

Logged in to Safari, got a pop-up from apple support. Is it real? The URL is mac-apple.site and they gave me a case ID which I wrote down . They said to contact apple support for a security and malware issue.

I asked how I would know they are real, and the support chat disappeared.

I closed Safari and switched to Firefox.

[Re-Titled by Moderator]

Posted on Feb 13, 2021 5:03 PM

Best reply

stedman1

Community+ 2024

Level 10

256,908 points

Posted on Feb 13, 2021 5:04 PM

No, such messages are scams from criminals. Do not interact with the message or the sender.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

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Logged in to Safari, got a pop-up from Apple Support. Is it real?

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