My daughters phone 6 S tried to update but from what I have read failed to do so. Black screen with apple logo. We have it plugged into charger but can’t see battery status. I have tried to do restart but have had no luck. I am not tech savvy please help
iPhone 6s
Try the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help your phone might need service:
Contact Apple for support and service - Apple Support
Good luck!
Try the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help your phone might need service:
Contact Apple for support and service - Apple Support
Good luck!
Phone screen black after failed update
