Apple Watch does not measure heart rate at the beginning of workouts

Question

Apple Watch does not measure heart rate at the beginning of workouts

My Apple Watch is not reading my heart rate the first 5 to 10 minutes when I workout. As soon as I start a workout and move my arms, the heart rate disappears. This was not happening at the beginning nor with my older watch. This started happening some time mid 2020.

Apple pls do something; I know there are lots of users with the same problem. Either this is fixed or I will become an advocate for DO NOT Buy An Apple Watch!!!

Apple Watch Series 2, watchOS 6

Posted on Feb 14, 2021 8:34 AM

Reply

Answer 1

Top-ranking reply

Matthew.S81

Community Specialist

Feb 16, 2021 2:00 PM in response to inesfromverrieres le buisson

Hi inesfromverrieres le buisson,

We understand the heart rate monitor on your Apple Watch is not working. We're happy to help.

To start, you'll want to make sure the watch has a snug fit. If it is too loose, it may not be able to take readings.

Wearing your Apple Watch

We'd also recommend following these steps to ensure your watch is generating the most accurate results possible: Get the most accurate measurements using your Apple Watch

You'll also want to try these basic steps:

Make sure the device is not currently in power reserve mode. Check your battery and charge your Apple Watch
Clean the rear sensor and inspect it for any damage. How to clean your Apple Watch
Restart the Apple Watch and paired iPhone.
Check for available software updates on the Apple Watch and paired iPhone. Update your Apple Watch Update your iPhone, iPad, or iPod touch

If the heart rate monitor is still not working, you'd want to contact Apple Support directly for assistance: Get Support

We hope this helps. Take care!

Reply

Apple Watch does not measure heart rate at the beginning of workouts

Similar questions