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Apple iWork apps won't update

I just got a new Macbook Air running Big Sur. I needed to update the operating software, which was no problem. However, it won't update Numbers, Pages, Keynote, iMovie, or Garage Band. It just spins the update wheel, but nothing happens. Any Ideas?

MacBook Pro 13″, OS X 10.11

Posted on Feb 15, 2021 7:36 AM

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Posted on Feb 15, 2021 7:58 AM

What a PITA. Reboot the Mac, and try to update the applications again. If it still fails to update these applications, user your 90 days of free Apple phone support that comes with brand new Mac purchases.

8 replies

Feb 15, 2021 7:43 AM in response to kanderson9189

These applications should have been pre-installed in your /Applications folder. If the Mac App Store shows an Open button for these applications, then they are already at their most recent (10.3.9) version. If that button shows Upgrade, then select that.


Are you an administrator of this Mac, or is it managed by another organization?

Apple iWork apps won't update

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