Good Physical Shape for Trade-in

I'd also like to add that in some locations, laptop trade ins are handled by third party "partner companies". Unless you disclose all of the scratches, etc, during the initial process, they will most likely give you a very low final offer (or maybe a 0 value) because of the damages. In order for them to resell it, they would have to replace the entire upper case including the screen and that would be an expensive repair.

So, you'd be better off selling it yourself - but you need to disclose the damages for that as well.

I don’t think it’s in good shape. There are cracks on the screen. You’re screen is cracked, and good shape means no cracks at all.

LolaMM wrote:

Yes, it is the bezel surrounding the screen that is cracked. Normally I would just go to the Apple store and ask them, but ours has never re-opened since closing their doors due to COVID. I'll have to see if I can find a way to contact Apple about it.

Thanks.

You send it in, and at that time they will offer you their final price accordingly— does not mean you have to accept the offer.

From here at a distance, it looks a bit beat up.

Apple Trade In - Apple

You would probably get more if you sold it yourself locally.

Hard to tell from the picture, but if the display glass is actually cracked in the corner and along the bottom edge, that would be ‘major’. If that’s just glue residue from a screen protector or similar, and it can be removed, remove it.

The crack in the separate glass bezel below the screen is not a screen defect per se, because it does not affect what is displayed on the screen in any way.

But everyone hates surprises. You should contact the store for clarification of whether a cracked lower bezel glass is counted as a defect. Otherwise you risk them declaring your computer in bad shape.