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Is this normal when my Macbook Pro 13' 2017 non-touchbar getting Service Recommended after 250 cycles? Battery health now only around 63% left. I read an article that said free battery-replacement for 2016 2017 Macbook.
P/s:
- I'm using MacOS Big Sur 11.2.1 and it only shows up as service recommended when I updated to Big Sur.
- I have tried to SMC, PRAM reset, recalibrate the battery, etc.
The battery "cycle count" only has meaning when it reaches the higher counts since Apple considers 1,000 cycles to be the normal expected limit on charge cycles. Low charge cycles mean nothing regarding the health of the battery since a laptop may be plugged into a charger all the time and never have the charge cycle increase.
Obviously the Full Charge Capacity of the battery is very low compared to its original design capacity. If the battery is not providing adequate runtime, then you need to have the battery replaced.
FYI, Apple actually has a free battery repair program for some of the 2017 non-Touchbar MBPros:
https://support.apple.com/13inch-macbookpro-battery-replacement
You should also check to see if your laptop qualifies for this free SSD repair program:
https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service
Here is the current list of all the publicly acknowledged free repair programs for various Apple products (some products like your laptop have multiple programs available):
https://support.apple.com/service-programs
Here is yet another free battery repair program for 2016-2017 MBPros that won't charge past 1% (no idea why it isn't included in the main list):
https://support.apple.com/en-us/HT212163
Make sure to have frequent & regular backups. It is impossible to recover accidentally deleted data from an SSD after the Trash has been emptied plus an SSD can fail at any time without any warning signs. Plus if the Logic Board fails on this laptop I'm not aware of any adapters to allow you to access the data on the SSD. Always have backups.
Edit: Run the Apple Diagnostics to see if there are any hardware issues with the battery. Unfortunately with Catalina & Big Sur Apple changed how the battery condition is reported so now it is impossible to tell if macOS detects a hardware failure with the battery since macOS only reports two battery conditions "Normal" and "Service Recommended" whereas older versions of macOS showed "Service Battery" when a hardware issue was detected in the battery.
The battery "cycle count" only has meaning when it reaches the higher counts since Apple considers 1,000 cycles to be the normal expected limit on charge cycles. Low charge cycles mean nothing regarding the health of the battery since a laptop may be plugged into a charger all the time and never have the charge cycle increase.
Obviously the Full Charge Capacity of the battery is very low compared to its original design capacity. If the battery is not providing adequate runtime, then you need to have the battery replaced.
FYI, Apple actually has a free battery repair program for some of the 2017 non-Touchbar MBPros:
https://support.apple.com/13inch-macbookpro-battery-replacement
You should also check to see if your laptop qualifies for this free SSD repair program:
https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service
Here is the current list of all the publicly acknowledged free repair programs for various Apple products (some products like your laptop have multiple programs available):
https://support.apple.com/service-programs
Here is yet another free battery repair program for 2016-2017 MBPros that won't charge past 1% (no idea why it isn't included in the main list):
https://support.apple.com/en-us/HT212163
Make sure to have frequent & regular backups. It is impossible to recover accidentally deleted data from an SSD after the Trash has been emptied plus an SSD can fail at any time without any warning signs. Plus if the Logic Board fails on this laptop I'm not aware of any adapters to allow you to access the data on the SSD. Always have backups.
Edit: Run the Apple Diagnostics to see if there are any hardware issues with the battery. Unfortunately with Catalina & Big Sur Apple changed how the battery condition is reported so now it is impossible to tell if macOS detects a hardware failure with the battery since macOS only reports two battery conditions "Normal" and "Service Recommended" whereas older versions of macOS showed "Service Battery" when a hardware issue was detected in the battery.
Same here.
Very strange report from the system. I'm using MBP 2019 16'' for 15 months, recently upgraded to macOS Big Sur 11.2.1. I usually work on coding in the day and play some games at night (usually World of Warcraft).
I just noticed since yesterday that my computer failed to automatically switch between switch cards, and from there I noticed the "Service Recommended" warning under the battery button. A full charged battery can only work for about one hour if I watch some streaming videos on twitch.
I contact Apple phone support and they helped me to reset SMC, run battery diagnose. Nothing happened, no issues found, problems still there.
Now I don't know what is the cause of the problem. Hardware fault? Software bug? OS?
Macbook Pro 2017 Battery Service Recommended
