Do Not Disturb App Exceptions

Yes, please! I want to disable all alerts excepts those from my daughter’s Dexcom CGM (Dexcom follow app).

Overnight lows for type 1 diabetics are a big worry. Usually I enable Do Not Disturb on my phone and my wife disables it so we get 1/2 the garbage overnight but she still gets CGM alerts. Almost lost my daughter last night due to too much insulin. Wife left her phone on silent accidentally. My daughter can usually feel when her blood glucose is low when awake, but asleep is a different story. So lucky I caught this without any alerts (I happened to have a hard time sleeping last night).

We’ll have to do something differently to mitigate this, but if you had this feature, I’d be using it already.

Ratedr-1,

Thanks for posting in Apple Support Communities. From our understanding, you would like to set it up so certain app notifications alerts you even when Do Not Disturb is enabled, do we have that right? Currently, it is not possible for app notifications to bypass Do Not Disturb. You can only set up certain contacts to bypass it.

Use Do Not Disturb on your iPhone, iPad, and iPod touch

You can always submit feedback for things you would like to see directly to Apple here: Product Feedback.

Hope that helps!

Crickett Hoffman wrote:

Setting up contacts that will bypass DND is nice but I can’t set up my earthquake alert or fire alert as a contact. We need app control. It could save lives.

Then you should tell Apple:

Product Feedback - Apple

Quadgnim wrote:

100% yes, my wife has a dex, and when in DND, she gets no audio just vibrate, and I too need an override on my phone. As a medical device you must be able to prioritize the app!!

The only people reading your post are other users. You should contact the app developer about this. You can also submit feedback to Apple here:

Product Feedback - Apple

btrfly9 wrote:

Please make this change.

As indicated above, Apple does not participate here, so saying this won't help. The only way to get Apple's attention about this is to use their feedback link, Feedback - iPhone - Apple

It may also be a good idea to provide feedback to the app developers for these medical apps to encourage Apple to find a way to allow this. Along with users, this may carry more weight.

I would hope that apple has some sort of alert system that lets them know when one of these discussions gets a certain amount of comments/notifications but in case they don’t, please also submit feedback to them here:

Feedback - iPhone - Apple

The more tickets they get regarding this, the more likely they are to include the feature.

leena249 wrote:

I would hope that apple has some sort of alert system that lets them know when one of these discussions gets a certain amount of comments/notifications but in case they don’t, please also submit feedback to them here:

They do not.

Directing people to the feedback page is excellent advice.

Feedback - iPhone - Apple

The more tickets they get regarding this, the more likely they are to include the feature.

davidfrommaida vale wrote:

Add me to supporters for this feature. I travel/work internationally for business so have do not disturb on as people ring and email at all hours from different timezones, but this disables my home security monitoring alerts which is frustrating as it defeats the purpose of having it.

As has been noted, Apple doesn't read here for suggestions. "Adding" yourself to the list of supporters here accompishes nothing.

You can let Apple know this is important to you here:

Product Feedback - Apple

You should also contact the developer of your home security app and ask them to add in the override, a feature that is currently available to them.

This would be such an easy feature to add in the DND settings, “App Exceptions:” viola. Please, it would make every firefighters life in America, and the world easier and more healthy (assuming most use the iPhone for emergency notifications like my department), and we would sleep more soundly. I added my suggestion to the iPhone/iOS suggestions for improvement. I encourage everyone else to do the same, even if it’s copy/pasting this rant, or the guys above me.

Yes please! This would be such an incredibly helpful feature. If someone is near my door in the middle of the night setting off the doorbell motion sensor, I would want to be notified. App exceptions to DND are absolutely necessary right now.

KevinGe1 wrote:

Information from medical devices such as cgm‘s provide vital data. I can’t believe no exceptions can be made for those apps.

It is an option that app developers have. I have an app, Carrot Weather, that has a setting to override DND for emergency alerts. So, it's up to the app developer.

I also totally agree. We have a medical device and an alarm device that should always alert our phones. I have no idea why Apple doesn’t have a feature for this. It is so important that makes that do not disturb and silent mode useless.

Yes please! Woke up this morning to an alert from the middle of the night that our garage door popped open. Would have been nice to let my security system alert bypass so that I could have woken up and closed it, instead of opening my house up to intruders for four hours... same thing for camera alerts, if there is motion on my outdoor cameras I want to wake up and know about it.

I was googling this because I actually have a family member (my sister) who is diabetic and I also wanted to be able to allow notifications from her dexcom app and disable all other notifications. I think it would be extremely helpful!