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My brand new iPad Pro 2020 4th gen does not turn on/off when the cover is opened/closed. I am using iOS 14.

My brand new iPad Pro 2020 4th gen does not turn on/off when the cover is opened/closed. I am using iOS 14. I have tried two popular cased and I have the problem with both cases. Can you assist with a resolution...

iPad Pro, iPadOS 14

Posted on Feb 17, 2021 11:28 AM

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Question marked as Top-ranking reply

Posted on Feb 17, 2021 11:47 AM

These are non-Apple cases? Are they designed to turn off the iPad when you close them? Check Settings>Display & Brightness, scroll down below Auto-Lock and you should see a setting for Lock/Unlock. That needs to be turned on.

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My brand new iPad Pro 2020 4th gen does not turn on/off when the cover is opened/closed. I am using iOS 14.

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