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iCloud not saving app data

Hi All,


I hope everyone is safe and well.


For the last few days iCloud will not save any data from apps. I can set up customised settings in an app, leave the app, go back in and all the settings I’ve changed have gone. It’s happening on all non Apple apps.


I have 40gb of storage free on iCloud and the apps have iCloud access enabled. I’ve tried signing in and out of iCloud but the problem remains.


This happens on my iPhone 12 and Apple TV.


Can anyone help at all? Thank you. Keep safe and well.



iPhone 12 Pro, iOS 14

Posted on Feb 17, 2021 4:27 PM

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Similar questions

1 reply

Feb 20, 2021 7:47 AM in response to KPGills1

Hi KPGills1,


Thanks for coming to Apple Support Communities for help today. It sounds like app data isn't saved in iCloud.


This is something that should be backed up: What does iCloud back up?


Since it sounds like it is happening on a couple of different devices, please visit Get Support so we can look into this a little deeper.


Have a fantastic day!


iCloud not saving app data

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