MacBook Speakers

ethanfrombacoor Said:

"MacBook Speakers I just got my MacBook Pro last week and i noticed that i have something in my speakers does anyone know how to get rid of it? it's marked with white circle"

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Why risk a Faulty Device?:

Rather than fiddle with it, get this serviced: Looks like debris of sorts. I wouldn't know if it is a toxic substance or not. So, contact Apple Support, seeing if you can send this out to get it serviced.

Apple Phone Support:

• Contact Us - Choose Locations
• U.S. (800)MY-APPLE
• Proceed from there as Necessary

Screensharing with the Apple Rep

Apple needs to show this for themselves. So, screenshare a the iSight camera your iPhone or that of your Mac. Ask a friend, or family member if you may use their phone, if you do not have one handy. By screensharing the iSight Camera, the Apple Rep will see this firsthand from your perspective.

Learn more at these links: 

• iPhone: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tips
• Mac: Screensharing MacOS FaceTime to Easily Converse Over-the-Phone with Apple Support - User Tips

For Note:

Why Calls are a Bit of a Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. And, that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple Support. So, just stay on the line, and you will get through :)

ethanfrombacoor Said:

"alright thanks for the advice! I'll come over to the nearest apple store"

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You are welcome.

Using an Apple Store:

I. To Locate an Apple Store:

Check Here: Apple Store - Find a Store - Apple

II. About Genius Bar Appointments:

You need to setup a Genius Bar Appointment at your local Apple Store. But, note that many, many Apple Stores are closed at the moment, due to COVID-19. So, if theApple Store is not open, then use Send-in Service.

To Set Once Up:

1. Go Here: Genius Bar Reservation and Apple Support Options - Apple
2. Select: "Get software help" or "Get hardware help" buttons

III. Using Send-in Service:

Learn about Send-In Service and what to include when sending in an item:

Send-In Service - Include Handwritten Notes with the Packaging - Apple Support

ethanfrombacoor Said:

"MacBook Speakers: thanks i am now connected with an Apple Advisor"

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You are welcome. Well done!