Apologies for delay but lost broadband connection for a few days!!
The device experiencing this issue is an iMac (Retina 5K, 27-inch, Late 2015) running macOS Mojave version 10.14.6.
Have only one Apple ID which also covers a 15” MacBook Pro and x3 iPads.
A few days ago I selected and purchased a Database App on the iMac, but at the point when downloading should have started nothing happened, just a “blank rotating ring” icon, so eventually just had to close the “App Store” application.
When re-launched, “App Store” shows this purchase as stored in the “Cloud”, but when I click on the “Download from Cloud” icon, the icon changes to just a “blank rotating ring” again!
All further closing and re-launching of “App Store” app displays every App I’ve purchased as being in the “Cloud” and not on the iMac!
All attempts to Download anything from the “Cloud”, just results in the “blank rotating ring” again.
Have tried following:
Removed device from my AppleID account, then re-entered all details again.
Logged-out from the “App Store” then logged back in again to re-linked with my AppleID.
No problems were experienced and everything appeared normal.
I don’t know when the issue began but “Updates” to existing apps where being flagged and appeared to be downloaded.
Have attached screenshot of the visual symptoms
Many thanks for your offer of help.
Just don’t know which direction to go in! So any thoughts on the matter would be appreciated.
Cheers,
royfromcolesden
