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The MacBook Pro 16 is 3 months old, two weeks ago the touch id stopped working.
I tried to reset smc
tried delete and re-add my Touch ID fingerprint, but I can't add because it doesn't recognize the fingerprint at all.
MacBook Pro 16″, macOS 11.2
Hi,
Try to run Apple Diagnostics if it reports TouchID sensor related issue(BMT001, BMT003, BMT004, BMT005).
Use Apple Diagnostics to test your Mac - Apple Support
If it doesn't help, contact Apple Support to tell them about the circumstance you face with now.
Contact Apple for support and service - Apple Support
Hi,
Try to run Apple Diagnostics if it reports TouchID sensor related issue(BMT001, BMT003, BMT004, BMT005).
Use Apple Diagnostics to test your Mac - Apple Support
If it doesn't help, contact Apple Support to tell them about the circumstance you face with now.
Contact Apple for support and service - Apple Support
thanks ,but on Apple Diagnostics didn't find any issue at all
I will try my luck with Apple Support
Touch id not responding on MacBook pro,How to fix it?
