MacBook Pro showing horizontal lines and shocking me.

I have a Macbook Pro(Early 2015, 13inch) and have been using it regularly for the past 6 years. The last few days my Macbook has been displaying horizontal purple lines and freezing. Also, it has been shocking me when plugged into the wall. What should I do?

MacBook Pro 13″, macOS 11.2

Posted on Feb 19, 2021 11:53 AM

Reply
1 reply

Feb 22, 2021 7:06 AM in response to ThatGuy493

Hi there ThatGuy493,


We understand you're seeing horizontal lines on your MacBook Pro, and receiving static shocks, and we'd like to share some resources that can help.


While the title only mentions earbuds, these steps may help regarding the shocks you receive: Apple earbuds and static electricity


In regard to the lines on the display, do these show up during startup, or only once logged in?


Also, try starting up in safe mode, and check for the issue there: How to use safe mode on your Mac


Cheers!

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MacBook Pro showing horizontal lines and shocking me.

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