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Ding-dong instead of voice direction in Apple Maps

When driving with Apple Maps, sometimes the voice directions are suddenly replaced by « ding-dongs ». This is extrememy annoying and even dangerous. All the voice and volume settings are correct. I haven’t found a way to get voice back (starting again the navigation or killing Maps app does not help... it will remain like that until at some point voice comes back on a next navigation...).

Even resealed ting the voice valine refuses to work. It will give ONE to show I selected it and then goes directly back to beep boops. I e nearly crashed several times since the most recent firmware update which is when this started happening.

iPhone 12 Pro Max, iOS 14

Posted on Feb 21, 2021 3:07 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2021 9:12 AM

Wow how do you guys have this? I have been wanting it to ding for so long but I couldnt figure it out. I find the siri voice annoying, but i also dont want it completly silent as i can miss my turns. does someone know how to turn on the dings?

44 replies

Feb 23, 2021 12:52 PM in response to Roeark

Hello Roeark,


We're glad you thought to ask Apple Support Communities about the issue you're having with voice navigation beeping instead of hearing the voice. Great steps with quitting/relaunching the app, checking the settings, and stopping/starting the route. If you connect to your car via USB, try while using a different USB cable to help rule that out. If you connect via Bluetooth instead, forget the connection and pair again to see if a fresh connection helps. Steps to unpair can be found under "Unpair a Bluetooth accessory" here: Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch


You'll also want to check with your stereo or car manufacturer to see if there are available firmware updates for your stereo. Keep us posted.


Take care.

Jun 14, 2021 2:13 AM in response to Roeark

I found the fix!


For me, it was the Toyota Entune app. Go to settings -> Entune and turn off microphone access. Apple Maps will talk to you as usual again! Enable microphone in Entune, and you will get the Ding Dongs.


This was the Toyota Entune app for a Prius Prime. If you’re getting this issue too, check your vehicle app, Spotify, Alexa, etc, and disable the microphone.


Hope it works for you too!

Feb 26, 2021 10:21 AM in response to chuck_3rd

I’m having the exact same issue, and for me it doesn’t matter whether I’m connected to Bluetooth or not, it ALWAYS beeps instead of talking. I’ve almost crashed several times because of it, and no matter what setting I change it’s still the same. I know it’s not a problem with my specific phone, because I’ve had my iPhone replaced twice since I’ve started having this issues.

Apr 28, 2021 8:56 PM in response to Roeark

I had this same problem but realized this started to happen when I had Spotify playing music while using directions. If you also use Spotify while using directions, try deleting and re-downloading the app. This fixed the issue for me but if this isn't related to Spotify use, try with other apps that you might use in the background!


Hope this helps!

May 13, 2021 10:29 PM in response to Roeark

I had this too. It’s something to do with other apps that are allowed mic access when locked. For me it was Spotify. They added a new thing called “hey Spotify” a few weeks ago, which coincided with when my maps started dinging instead of giving voice directions. I went into the Spotify settings and turned off “hey Spotify” then into my phone settings and turned off mic access for Spotify. Everything came back to how it used to be. Voice directions and no dinging.

If you don’t have Spotify, look for any other apps that are allowed mic access on the Lock Screen. I would bet it’s the same problem.

Apr 13, 2021 10:23 AM in response to KiltedTim

I am not talking on the phone, it happens when I am on either Apple Car Play or Bluetooth (always happens on bluetooth). Happens when I have Spotify on, it will stop Spotify from working and just beep instead of talk on Apple Car Play. I have to unplug and replug the phone several times, restart apps, restart directions to get it to work, there does not seem to be a reason for when it works vs doesn't

May 5, 2021 5:52 PM in response to Roeark

Same here, started around 1.5-2 months. I’m assuming it coincided with an update or some sort. It’s incredibly annoying and makes the Maps app (which I love) just about useless for navigating while driving. My vehicle does not have CarPlay but I get the issue over Bluetooth or wired into my car via USB.


I typically use Bluetooth and have never had the issue before the time period described above. The beeps are normal while on the phone, but I’m not on the phone. Seems to occur if I’m playing audio from any other app. If I drive in silence like a weirdo then it the turn by turn navigation still works. I’ve had to switch to Google Maps which doesn’t exhibit this dumb behavior. I’ve tried resetting and forgetting the Bluetooth connection from my car. Please fix this!!

Jun 20, 2021 7:54 AM in response to Roeark

I’ve tried other solutions like disabling hey Spotify and and disabling voice access for other things. I’ve found that voice always plays if I have nothing else running, but if I have Spotify playing music, even with the suggested settings I will not get any voice directions.

I tried deleting and re-installing Spotify and for some reason it worked?

im not sure why it worked and I don’t know if it is a permanent fix for my problem.

If it is not Spotify related, look for other apps that run while you use maps. They might be the source of the issue.

Jun 25, 2021 4:37 PM in response to Roeark

So I've had the same issue and finally figured it out. Some other 3rd party app is taking over your microphone. For me, it was Amazon Music streaming app. Others mentioned Spotify doing the same thing. I fixed it by going to the settings and disallowing microphone access to the Amazon Music app. Voila! The turn-by-turn directions in maps started working again right away.

Ding-dong instead of voice direction in Apple Maps

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