Built-in Keyboard/Trackpad stopped working after been replaced by Apple Care
Hi everyone,
I got my built-in keyboard replaced on a MacBook (Retina, 12-inch, Early 2016) less than a week ago free of charge by Apple itself under the "Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro" (https://support.apple.com/keyboard-service-program-for-mac-notebooks). While there I also got a new battery fitted since the previous one was already in need of service.
Now for no particular reason both built-in Keyboard & Trackpad stopped responding. I can only log-in and operate thanks to an external bluetooth keyboard and Magic Mouse.
Looking at the system report under SPI the following messages show-up: "This computer doesn’t contain any SPI devices."
Also typing sudo dmesg | tail in the terminal shows the following issues:
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[ 1708.190311]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid: computed 0x0000, received 0x0000
[ 1708.191598]: Error: AppleHSSPIController::doSPITransfer NAK received from device
[ 1708.191602]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid: computed 0x5D58, received 0xD5D5
[ 1708.192850]: Error: AppleHSSPIController::doSPITransfer NAK received from device
[ 1708.192854]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid: computed 0x5D58, received 0xD5D5
[ 1708.194101]: Error: AppleHSSPIController::doSPITransfer NAK received from device
[ 1708.194106]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid: computed 0x5D58, received 0xD5D5
[ 1708.195372]: Error: AppleHSSPIController::doSPITransfer NAK received from device
[ 1708.195377]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid: computed 0x5D58, received 0xD5D5
[ 1708.195384]: Error: AppleHSSPIController::InterruptOccurred Failed to transfer interrupt data with Err (0xe00002eb)
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Before going back to the Apple Store I wanted to know what do you guys think the issue could be...
Is it an hardware issue (for example defective replacement parts)?
Could it be that whoever worked on my laptop simply didn't plug correctly the news parts?
Looking forward to your opinions.
MacBook
