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recover

hello i need help recovering data my iphone got stuck on apple logo i then reached out to apple support and they told me i just needed an update i took it somewhere to attempt to fix the problem and they restored and alot of pictures text messages got erased i want to find a way to recover my data/software i lost a years worth of information that was important to be i barely did a restore on the phone yesterday



iPhone 7, iOS 14

Posted on Feb 22, 2021 8:08 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2021 8:45 AM

moonlightangel wrote:

hello i need help recovering data my iphone got stuck on apple logo i then reached out to apple support and they told me i just needed an update i took it somewhere to attempt to fix the problem and they restored and alot of pictures text messages got erased i want to find a way to recover my data/software i lost a years worth of information that was important to be i barely did a restore on the phone yesterday


Then you restore from your icloud or itunes backup. You do back up important data right? Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 22, 2021 8:45 AM in response to moonlightangel

moonlightangel wrote:

hello i need help recovering data my iphone got stuck on apple logo i then reached out to apple support and they told me i just needed an update i took it somewhere to attempt to fix the problem and they restored and alot of pictures text messages got erased i want to find a way to recover my data/software i lost a years worth of information that was important to be i barely did a restore on the phone yesterday


Then you restore from your icloud or itunes backup. You do back up important data right? Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

recover

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