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2018 iPad Pro not charging

It seems that my 2018 iPad Pro UsbC port has stopped working. Changed chargers, cables .. even plugged into MBA to see if the computer will charge it, no luck. Is this a common issue? If so what options what options does Apple provide?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Feb 23, 2021 9:39 AM

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Posted on Feb 23, 2021 1:29 PM

I don't know about common. I have a 2018 iPad Pro 11, and it is charging just fine. If you experienced a charging problem, tried all of the steps in that support document, such as changing the cable, changing power adapter, trying a different outlet in the home, make sure the port area was clean and are still experiencing a problem, then you need to contact Apple Support. Use the Contact Support link at the top of the page here, or one of the links in the support document I provided that suggested you contact Apple Support.

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Question marked as Top-ranking reply

Feb 23, 2021 1:29 PM in response to zepolpa

I don't know about common. I have a 2018 iPad Pro 11, and it is charging just fine. If you experienced a charging problem, tried all of the steps in that support document, such as changing the cable, changing power adapter, trying a different outlet in the home, make sure the port area was clean and are still experiencing a problem, then you need to contact Apple Support. Use the Contact Support link at the top of the page here, or one of the links in the support document I provided that suggested you contact Apple Support.

2018 iPad Pro not charging

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