I have 4 months with failure in a MacBook Air that I bought, they made multiple repairs and it does not work, they told me they would give me a new one and they still do not give it to me, what can I do or how can I request a refund?
We just other users here, next time you call, calmly ask to speak to a customer service Rep.
Talk to senior advisers, how can you get help from someone else?
What happens when you call them?
They tell me they will keep taking it out, I have already taken 4 months in total and 2 weeks for the new equipment to arrive at the store, how do I get them to give me a refund or already give me the new equipment
I do it, I had patience for 4 months, but even so they take time to resolve, I just want them to give me a new team as they were but they are very late, how could I put pressure?
I don't blame you one bit... did you talk to a customer service rep or just support staff?
Boy, I don't know... hope you get some suggestions in here.
garantia
