Trouble with Virtual Machine (using Parallels) -- need a consultant to walk me through this

Laurel, If you have enough disk space make a copy of the PVM file. On your copy of the PVM, right click to bring up a menu. Once the menu appears, one of the options should be show package contacts. One of the files inside the PVM ends in .HDD copy this file to your desktop. Now navigate to your desktop and right click on the .HDD file. Choose open with menu item select Parallels desktop. This should then ask you to create a new virtual machine.

Make sure you are working on a copy.

Also have you posted on the Parallels forums. Their tech support is decent.

Paul

No one in the Apple Support Communities is for hire, and by terms of the community, cannot provide personal contact information here.

Install the very latest released version of Parallels 16 which has specific support for Big Sur (macOS 11.2.1). You may need to pay an upgrade fee and an annual subscription fee before you can install anything as a guest.

I'm a regular Parallels user, I can work with you through posts on these Forums. As Viking OSX said we can not provide personal contact information. I'm willing to help.

I'm not having issues with the software under Big Sur. We can help you locate your VM file. Make sure you are on the latest version.

I hope this helps.

Paul

Laurel, try control-clicking (single click) on the PVM file and you should see a menu appear. There should be an open with menu item. Select Parallels from the list of applications. Do you get the same results?

Paul

Dialabrain - Can you look at this Community Post. I'm trying to find a good link to Mojave.

Paul

Hmmm, what Mac and OS are you on?

Laurel2020 wrote:

Now, I cannot locate my Virtual Machine, I cannot re-install Windows.

FWIW, the default location for Parallels VMs is ~/Parallels.

The link you posted is good. It just has to be opened in Safari. or I should say, not in Firefox.

Thanks. When I used it in Safari, it took me to the app store. When I clicked on get. It launched System Preferences. And said no update available! Current apple issue?

Paul