Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Outlook app on iphone

i got a new email address and it didn’t work so had to delete app and rebuild. Now I don’t have an icon for outlook. I can search for it and it comes up but nowhere to be found on screen or any folders. It doesn’t let me delete app and redownload either. Help!

iPhone XS Max

Posted on Feb 25, 2021 1:29 PM

Reply
Question marked as Best reply

Posted on Feb 25, 2021 1:31 PM

you probably 'removed' it..


to locate it again:

From your Home Screen, swipe left until you get to the App Library.

Swipe downward and you'll get an alphabetical list of your apps.

Locate the app in the list or type the app name into the search field

Once you've located the app, tap/hold until it raises/selects, then drag it and it'll pop out to your Home Screen

Organize the Home Screen and App Library on your iPhone - Apple Support



for issues deleting:

review this

How to delete apps on your iPhone, iPad, and iPod touch - Apple Support


you can delete from the App Library by locating the app and tap/hold, select Delete App


or you can go to Settings > General > iPhone Storage > [app name] > Delete


If you still are unable to delete, check:

Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps

make sure that's set to 'Allow'

2 replies
Question marked as Best reply

Feb 25, 2021 1:31 PM in response to Skars68

you probably 'removed' it..


to locate it again:

From your Home Screen, swipe left until you get to the App Library.

Swipe downward and you'll get an alphabetical list of your apps.

Locate the app in the list or type the app name into the search field

Once you've located the app, tap/hold until it raises/selects, then drag it and it'll pop out to your Home Screen

Organize the Home Screen and App Library on your iPhone - Apple Support



for issues deleting:

review this

How to delete apps on your iPhone, iPad, and iPod touch - Apple Support


you can delete from the App Library by locating the app and tap/hold, select Delete App


or you can go to Settings > General > iPhone Storage > [app name] > Delete


If you still are unable to delete, check:

Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps

make sure that's set to 'Allow'

Outlook app on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.