Unable to play a purchase

Hi,

I purchased an album, but iTunes won't let me play some of the songs. I transferred them to an iPod, but those particular songs just glitch out, it automatically skips to the next one. I went back on my iTunes account to see if I could redownload them, but it wanted me to "verify my computer,'' so I did. Once my computer was verified, I tried again. and now it keeps wanting me to reverify my computer. It's weird because half of the album plays fine, but some particular tracks are just going wonky. any ideas?

Thanks!

DDaisy

iPod nano (7th Gen)

Posted on Feb 26, 2021 2:05 PM

Top-ranking reply

turingtest2

Level 10

278,263 points

Posted on Feb 26, 2021 4:03 PM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.

tt2

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Unable to play a purchase

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