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Message "Error while installing"

Whenever I start my Macbook, "Error while installing" shows and it says "Expecting value: line 1 column 1(char 0)". I don't use any coding languages like python.

Please let me know how to get rid of it. Thanks.

MacBook Pro 13″, macOS 10.12

Posted on Feb 27, 2021 2:04 AM

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Posted on Feb 28, 2021 6:56 AM

I’ve also been seeing this pop up error box on my MacBook Pro running the latest version of High Sierra version 10.13.6. I tried reinstalling the OS to correct it but it is still showing up. Choices on box are ‘cancel’ or ‘ok’. No clue what this is about

93 replies

Mar 1, 2021 12:34 AM in response to nomilkincarbonara

Just been in Apple support Chat


I ran Malware Bytes


https://www.malwarebytes.com/mac/


It detected one third part Malware file and some adware files


The Malware file path was Library/ApplicationSupport/.77B8A707-D8A5-4FBA-AAB9-7475351FDC70


Quarantined the Malware file (along with some adware files)


Error message on startup now stopped appearing.

Apr 27, 2021 7:11 AM in response to nomilkincarbonara

SOLVED: For myself there may have been a couple sources of the problem. It has been a week now since I have had no error message displayed. One of the two possible causes was a file in "Library > LaunchAgents" called com.FHilEnLirpnWkxhyqvwjyFrmBeYMAgent.plist. I deleted this file and restarted the MacBook Pro. Unfortunately the error message still kept appearing. The next possible cause was in "Library > Preferences" called com.behenic.peglet.plist. I deleted this file and restarted my MacBook Pro again. It has been one week since then and I have not seen the error message display again.


Andrew Lupis


Feb 28, 2021 11:50 AM in response to nomilkincarbonara

Like others, this first started about a week ago (late Feb. 2021). I'm getting the same error pop-up after startup on an iMac desktop running El Capitan. I can get the error to not appear when starting in safe mode, or alternate OS installations, but it persists after disabling all login items, and is still there after re-installing a fresh version of the OS. Doesn't seem to affect anything, just **** annoying.

Feb 28, 2021 1:47 PM in response to T-Cas

I just had a chat with Apple support


Their answer, which I'm not inclined to believe, is that because the error msg didn't resolve with a clean install it must be a hardware issue, and because it's on a 2015 MacBook Pro I'm 'on my own'.


I mentioned that other users have experienced the same issue starting at the same time (I (provided the link to this thread) and the answer was that "[these users] may be sharing the same issue with others with that same Mac model, which indicates hardware issues.


It's seems to strange to me that this issue, that appears to never been reportsd before (according to a Google search), suddenly manifests itself on several machines.



Feb 28, 2021 2:05 PM in response to nomilkincarbonara

I get the exact same error and noticed this roughly 5ish days ago after updating High Sierra to version 10.13.6. I’ve cleaned all library and Internet caches deleted unnecessary files and while my machine is a bit speedier, after several attempts, I am still getting the error. I don’t believe it’s hardware related. It’s got to be something in the update. I am using an iMac 2011, 4gb 😔, i5

Feb 28, 2021 2:51 PM in response to OceanDrifter

i don’t think it’s a hardware issue. So many people are having this issue on multiple computers with different models, all starting within the past week. Something strange is going on. I have a 2009 iMac running High Sierra. Yours is 2011, and I saw someone with a MacBook Pro. I wonder is we’ll ever get to the bottom of this.


If so many people here are experiencing this around the same date, it’s not coincidence. Nor do all of us have simultaneous hardware issues. I’m sure they’ve gotten calls about this.

Feb 28, 2021 9:35 PM in response to nomilkincarbonara

I have been getting this same error message for the past week. I'm on a late 2009 macbook, running Sierra 10.12.06. I have not upgraded my OS in years and the last hardware upgrade was also years ago. This is not a hardware issue. It probably is malware, but I ran Bit Defender and it deleted the one suspicious file. I haven't restarted my macbook since then, maybe it needs a restart...

Message "Error while installing"

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