Message "Error while installing"

Whenever I start my Macbook, "Error while installing" shows and it says "Expecting value: line 1 column 1(char 0)". I don't use any coding languages like python.

Please let me know how to get rid of it. Thanks.

MacBook Pro 13″, macOS 10.12

Posted on Feb 27, 2021 2:04 AM

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Posted on Mar 1, 2021 12:34 AM

Just been in Apple support Chat


I ran Malware Bytes


https://www.malwarebytes.com/mac/


It detected one third part Malware file and some adware files


The Malware file path was Library/ApplicationSupport/.77B8A707-D8A5-4FBA-AAB9-7475351FDC70


Quarantined the Malware file (along with some adware files)


Error message on startup now stopped appearing.

93 replies

Feb 28, 2021 11:50 AM in response to nomilkincarbonara

Like others, this first started about a week ago (late Feb. 2021). I'm getting the same error pop-up after startup on an iMac desktop running El Capitan. I can get the error to not appear when starting in safe mode, or alternate OS installations, but it persists after disabling all login items, and is still there after re-installing a fresh version of the OS. Doesn't seem to affect anything, just **** annoying.

Feb 28, 2021 2:05 PM in response to nomilkincarbonara

I get the exact same error and noticed this roughly 5ish days ago after updating High Sierra to version 10.13.6. I’ve cleaned all library and Internet caches deleted unnecessary files and while my machine is a bit speedier, after several attempts, I am still getting the error. I don’t believe it’s hardware related. It’s got to be something in the update. I am using an iMac 2011, 4gb 😔, i5

Feb 28, 2021 9:35 PM in response to nomilkincarbonara

I have been getting this same error message for the past week. I'm on a late 2009 macbook, running Sierra 10.12.06. I have not upgraded my OS in years and the last hardware upgrade was also years ago. This is not a hardware issue. It probably is malware, but I ran Bit Defender and it deleted the one suspicious file. I haven't restarted my macbook since then, maybe it needs a restart...

Mar 3, 2021 5:28 AM in response to nomilkincarbonara

I have the same problem with my applemac pro. The error and then Expecting value: line1 column1(char0). It began appearing on my screen a few days ago. I've no idea what its referring to. If we are all having the same problem, is this Apple's way of saying we now have to buy another of their laptops?--something I thought I had to do until I se so many have the same issue and all at the same time.

Whats this about.

Mar 4, 2021 7:46 AM in response to nomilkincarbonara

My system is also too old to install Malware Bytes. I don't have an 'Application Support' where I can look up '. [dot]' - that youtube video didn't help.... this box keeps coming up. I got an email recently that my passwords were involved in a data leak. Would this be related? Should I be concerned? Gonna try to reboot and wipe my computer and change pwords but not sure it will get rid of that box...

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Message "Error while installing"

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