Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updating my icloud profile picture fails - why and what to do?

Trying to update my profile picture on icloud, but there is contiously this message - "Could Not Load Photo":


I am using very basic and normal looking jpgs. Any hints how to resolve?

Posted on Feb 27, 2021 8:35 PM

Reply
Question marked as Best reply

Posted on Feb 28, 2021 8:13 AM

I went ahead and updated the pic from my iPhone directly. That worked much better, but I am still so see the pic consistently everywhere. It seems to take many hours if not days to synch up completely.

2 replies

Updating my icloud profile picture fails - why and what to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.