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MrTru5tA Author

Level 1

82 points

Ipad mini 2 white screen

Hi,

Since my ipad mini 2 stopped receiving update, i have been experiencing screen problem. It turns white suddenly when in use sometime with vertical lines. My current version is 12.5.1

Any suggestion?

iPad mini, iOS 12

Posted on Feb 28, 2021 4:16 AM

Best reply

ProustGiulio

Level 10

208,019 points

Posted on Feb 28, 2021 4:36 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry, even if it sounds like a screen glitch.

Try a forced restart of your iPad:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

If the issue persists, contact Apple Support, using this link:--> Get Support

or make an appointment and have your device inspected at an Apple STore or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio

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Ipad mini 2 white screen

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