my i phone 12 is frozen it won't do anything i try to shut it off and it doesn't

My iPhone is frozen it won't let me shut it off

iPhone 11 Pro Max

Posted on Feb 28, 2021 7:25 AM

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Chris0107

Level 9

52,001 points

Posted on Feb 28, 2021 7:27 AM

try a force restart

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

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Top-ranking reply

Chris0107

Level 9

52,001 points

Feb 28, 2021 7:27 AM in response to 9488Jerry9488

try a force restart

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

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my i phone 12 is frozen it won't do anything i try to shut it off and it doesn't

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