Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Makalu123
Makalu123 Author
User level: Level 1
4 points

contacts

I keep losing my contacts. It keeps uploading all the e-mail addresses I ever sent out through Outlook. Every day I have to restore my contacts through ICloud and then lose them again. Has this happened to anyone? If so, how do I resolve this issue.

iPhone XS, iOS 14

Posted on Feb 28, 2021 6:19 PM

Reply
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,788 points

Posted on Mar 1, 2021 1:37 AM

Probably you have your organisation's profile installed on your device.


Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


View in context

Similar questions

1 reply
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,788 points

Mar 1, 2021 1:37 AM in response to Makalu123

Probably you have your organisation's profile installed on your device.


Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


Reply

contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up