When using my Powerbeats Pro, the left earpiece shuts down randomly, even if it shows more than 80% battery on my iPhone. This only happens with the left one, the right one works normally.
Hello oscarrdz1977,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your PowerBeats Pro. It looks like the left earpiece shuts down randomly even though the Beats have more than 80% battery. We're happy to help. Have you tried resetting your Beats? A reset can help with power and other issues.
Check out the following support articles:
Update the firmware of your Beats product
Cheers!
You really trust beats after everything we’re going through, you’re brave lets hope this time it pays off
I started a Twitter thread, I don’t have a lot of followers but go like and retweet. I’m ready to keep trying anything.
👌nice
True! Happens only when I'm working and using my PBP for calls and meetings. Not when listening to music.
Weird - mine are all the time. Mic on/off, windows or Mac. iPhone or iPad. Just can’t get the left to work. Really annoying
the apple forgot about us. headphones cannot be used. is it possible to roll back the firmware?
Apple should release firmware
no desire to use their products again
Apple at least just rolled back the firmware to stable
They did? What does that actually mean? I don’t know the technical aspects of this stuff.
How can we roll back the firmware on our individual devices?
will there be a solution and a new firmware?
The situation is disgusting. Apple's attitude is just disgusting. There are no words.
The question is how these headphones, just bought in the store, work. Are they working with the same problem?
the ones bought just now will probably work. But how they will behave after the upcoming update to the new firmware is a question. This happens automatically.
Did anyone had any luck by replacing the battery? I want to do it but I'm afraid I'll be throwing out another $50 to have this crap do the same issue.
This thread is marked as "solved"
Can anyone make a new thread and link it here please?
And don't mark it as solved by any means..
PowerBeats Pro shutting down with battery
