When using my Powerbeats Pro, the left earpiece shuts down randomly, even if it shows more than 80% battery on my iPhone. This only happens with the left one, the right one works normally.
(Partly Solved) - Read All
Here's some tips to decrease your chances of either right or left Powerbeats Pro shutting down with battery issues. I had all the same problem in this thread, but haven't had one incident after I followed these steps.
PS! Small batteries like in these earpieces would obviously decrease its battery over time. So if its over 2 years old don't expect more than approx 4-6 hours of playing time. In some cases 3-4. (depending on the weather / temperature)
1 - Clean the case connector / earpiece - Make sure nothing is blocking your earpieces from charging.
2 - Make sure the "disfunctional" earpiece (right or left) is getting its charge in its case. If both pieces are charging together, it will show up as one unit (on iPhone). Open the case and pull out one earpiece from the charging case to check if the other one is really charging and repeat with other one. (It should show a lightning indicator above your earpiece if its charging)
3 - (In case of flickering) If you open the charging case and either right or left earpiece is "flickering" inside the iPhone connector, hold in the reset button on the case (with earpieces inside) for 20+ sec until you see a red light flashing and reset your earpieces. If it keeps flickering it means something wrong with the connector and eventually leads to disconnection.
4 - Last but not least, I used to wear my earpieces long before I would start my workout. I could drive with earpieces in for 30min - 1hour+ before even starting the actual workout. This obviously decreases your chances of obtaining battery through the whole workout.
So make sure you have charged each earpiece to max and bring your case (with the earpieces inside charging) to wherever your starting your workout, and only put in and use your earpieces when your starting the workout.
These steps should increase your chances of having battery throughout your whole workout :)
I think we need to plan a day to spam customer service altogether organized via a reddit sub, even if we get atleast 50 people to do it, it may work
Has anyone searched Reddit for solutions recently?
Congrats Apple on being the first company to hit a $3 Trillion market cap. Now I understand why you can’t afford to fix this issue!
I bought mine October 2019! I just verified that on the call.
I bought mine in late 2019 and have the same issue
hi,
do they have a repair for it? or they just asked you to replace the earpiece?
For what it's worth, I haven't updated my iPhone for months or the Beats for well over a year.
So, it certainly isn't an issue stemming from that.
Beats updated for iPhones come with IOS updates so if your iPhone is up to date so are your beats.
I understand that, but I am still running iOS 14.4.2.
The issue started months after I last did a software update and I had no issues for two years before.
I bet you're fun at parties.
FouthBeastieBoy thanks and wow.
The same thing happened to me, tried resetting and no fix. The headphones were not cheap and i'm disappointed that such issue has occurred to so many despite the high-end price point that was set.
Bro after this stalepods debacle im only using established audio brands from now on i dont trust no dr dre or ray j for my daily driver headphones
I'm about to spend the $40 to buy battery replacements and fix them myself. Hopefully they won't have the same issue.
😂😂😂 Sooo true. They have only used bots to scrub this thread. Not one Apple Associate has chimed in with even a suggestion on how to fix this. 🤦🏾♂️
PowerBeats Pro shutting down with battery
