PowerBeats Pro shutting down with battery

Unfortunately there’s nothing we can do for now. Apple does not monitor these forums so their engineering team has no clue the issue exists. Until they do, there will not be a solution.

Can you send me the right earbud? How do I get in contact with you?

Exact same issue here.

Apple, can you please investigate? Left one dies at 55% and then drains.

How has this issue still not been solved? I’ve had this problem since flipping April and it’s November now. They need to release an update for the beats so they get a fix.

I have the same issue my left powerbeat pro keeps turning off at 75% apple please help this is ridiculous

I measured the battery life of earbuds during constant music listening.

The right one lasted 2 hours 29 min, the left one lasted 3 hours 28 min.

I bought them through Best Buy though so I’m not sure they are under warranty

I am pretty sure they are covered no matter where you bought them. You can check for sure using the serial number on this site: https://checkcoverage.apple.com/

I don’t think anyone from Apple is even reading this. Especially since it’s marked as “resolved.“ Not sure how that happened.

Well, it’s being monitored by the algorithms at least. Deleted my last post 🙄

I have the same issue and am out of warranty. Sucks that it appears there is no resolution??

No solution at all.

Someone mentioned that a post about a “C.A.L.” was deleted, then theirs was deleted, and I responded to that one and mine was deleted. This is ridiculous that this is happening.

I thought the microphone thing was going to work but has still happened again. My step-dad was a personal injury lawyer but is now a judge. I will pick his brain about this at Christmas.

Yeah I should have taken a screenshot of mine. When I went to post asking about starting one, it was just spinning and then it came back and all the posts were removed and mine never posted.