Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When using my Powerbeats Pro, the left earpiece shuts down randomly, even if it shows more than 80% battery on my iPhone. This only happens with the left one, the right one works normally.
How is this marked as solved? This isn't solved. I don't see any response that tells me how to fix my Powerbeats other than buying a new set or earbud and they aren't old enough for that to be a reasonable suggestion. This is disappointing and it really makes me question why I went with the apple product/s in the first place.
I have the same problem and tried everything and I recently stop using it, it a waste of $249 dlls and I am still waiting for Apple to update and fix this problem.
Has anyone with the problem tried this with iOS15? I can’t upgrade yet as I have a managed corporate phone but wondering if anyone else has? TIA!
I'm on ios 15.
the 55% battery shut down on my left buds is still here unfortunately.
Same here, just upgraded to ios 15 and the problem persists. There is no firmware update bundled with the new OS version.
Same. Problem still persists despite upgrading to iOS15. Oh Well. My Powerbeats pro is just a paperweight. Wish Apple would acknowledge the problem.
Same problem here, right ear cuts off when 55%, comon Apple we need a solution!!
Having same issue both shut down at 50%. Has anybody resolve this issue?
Also just realized that the left bud drains quicker than the right.. both started at 100%… right at 88%, left at 55% and the left just crashed!
I have the new firmware and the earbud is still cutting out. :(
Hi
I thought new firmware would fix but no. I think the battery may be faulty on mine not good after 2 years for the price. Beats just arent good quality and Apple dont stand behind them!
this resetting and updating firmware doesnt work. You should be replacing these faulty products.
I think their overall support network has dropped over the last bit. They used to be great now not so much
Apple's absolute silence on the widespread problem is also very frustrating.
Anyone have any ideas on how to address this?
[Edited by Moderator]
did apple replace your pros?
I’m having the same problem - right headphone turns off despite being charged, left one continues working. Tried resetting, draining and charging again, updated ios - nothing helps.
PowerBeats Pro shutting down with battery
